FAQ

Quick Answers To Your Concerns

FAQ

FARET

Frequently Asked Questions

Q1:Is FARET manufacturing factory or trading group?

FARET is a radiator factory with 25 years of manufacturing history and experience. We have 3 major production bases in China, located in Guangzhou, Zhaoqing and Tianjin, with a total area of more than 300,000 square meters. FARET was established in year 2000. We now have a full range of products such as radiators, condensers, intercoolers, oil coolers, etc., with more than 17,000 SKUs. Welcome to contact further to explore more cooperation possibilities.

Q2: What's your MOQ?

We do not request very rigid regulations on MOQ, our supply is still very flexible. As a factory supplying to cooling system wholesalers in the whole global market, we fully understand that our customers need to purchase both the best-selling models in market and other not fast moving models with stocks to satisfy the market needs. Therefore, we provide customers with flexible MOQ and strive to provide customers with full product type and model coverage needs.

Q3: How about the Lead Time?

Average delivery time is 40-50 days. There are also special cases, such as, around the Chinese New Year holiday, the production time will be much longer. In addition, for special and urgent orders, we will give priority to shorten the delivery time.

Q4:How do you pack the products?

Vacuum package with PE foam as inner package, is the main package we use. It can not only prevent oxidation, but also protect accessories and cores. Meanwhile, according to customer's special requirements, or the characteristics of different products, we also have other diversified customized packaging.

Q5:What guarantee for FARET products?

FARET offers 1 year warranty guarantee for global customers. Based on the recognition and uation of the product quality and factory inspections before shipping, and the analysis of product after-sales data over the years, 1 year warranty can meet customer needs. FARET sales team also conducts different market visits and customer visits every year, to ensure customer feedback and satisfaction.

Q6:How can I become Authorized Dealer for FARET products?

Thank you for your interest and confidence in FARET and FARET products, please contact the official number and email in our web, FARET professional investment promotion team will communicate with you in details and answer your questions.
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